We are committed to providing you with excellent service and ensuring your products reach you in a timely manner. Below is our shipping policy, which outlines the key details regarding our shipping process.
Processing Time
- All orders are processed within 2-5 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times may vary depending on the destination and shipping method selected at checkout.
- Estimated delivery time is typically between 1-5 business days after dispatch. Please note that delivery delays can occasionally occur due to factors outside our control (e.g., weather conditions, carrier delays).
Shipping Confirmation & Order Tracking
- You will receive a Shipping Confirmation email once your order has shipped, containing your tracking number(s).
- The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
- We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- If you received your order damaged, please contact us immediately to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.